Customer agreed to storage terms when entering a contract... $15... which when we attempted to collect, customer began screaming at us and asking if we knew who they were... we do not know who they are...
They don't know what they are doing. Beyond charging large fees for minimal service, the don't care about what they are handling. They dropped a Florence Knoll "Partners Desk" in front of my eyes. $1000 damage plus the high fee. Avoid if possible.
Worst customer service. I called to pick up auction purchases on Tuesday at 3pm
To address Xun Sun's review:
Back I go to wait by the door
terrible service and attitude. Crazy storage charge and very rude customer service lady called Kerry. Avoid them if you can and choose some other carrier.
I got there Wednesday at 2:45. Checked in at the office and I am talked to like I am a big bother.
Went back to the office to check on the progress and was treated with giant eye roll and "they are working on it"
all small items and had I not pushed it would have been longer
I was told NO, you have to have an appointment, I made an appointment for Wednesday before 4
Finally they get it together and I am loaded and out at 3:40. Only an hour to pick up 6 lots
I will never darken their doorway again
Pleasant staff who were very helpful and attentive. Thank you!
It took forever to find them because they have no sign and certainly the person that makes the appointment doesn't tell you what to look for.
As a courtesy, we offered to split it with the customer just to move on, at which point they became more irate.
Told to wait by the roll up door and that's where I waited till 3:20
3 Little Men Inc is a US Storage based in Frenchtown, New Jersey. 3 Little Men Inc is located at 869 State Rt 12 Bldg A, Frenchtown, NJ 08825, USA.
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